Terms & Conditions

Hotel Talsi provides individual service to our guests and pays a special attention to your needs!

This comprehensive guest manual will give you the details of services we are offering. If there is anything we have not covered or you require any other information, please let us know – we will be happy to assist you!

Wishing you a very pleasant stay at our hotel and lovely time in Talsi!

With kind regards,

Hotel Talsi staff

We hope that services listed below will help you to enjoy your stay at the Hotel Talsi.

However, if you have any requirements that are not listed, please do not hesitate to contact the receptionist via dialing 00 – we will do our best to help you!

For local calls please dial 9.. and your necessary phone number.

mobile phone.: 26322333

Breakfast & Restaurant

For Your information the breakfast is served from 7 a.m. to 10 a.m. in our restaurant „TASTE” which is downstairs. If you are planning to leave earlier in the morning and would like to have a breakfast, please let us to know so we can prepare it specially for you or we can prepare sandwiches for you to take away.

Our restaurant „TASTE” is working every day from 11 a.m. to 8 p.m. and is offering great variety with food and drinks. You are more than welcomed to book the table for a meal or even banquet if necessary.

Security

Please always lock the door, blow off the candles and turn off all electronic devices when leaving the room. Make sure that all Your valuables are in safety. Do not leave any valuables in the hotel room when You are not there. You are welcomed to use a safe in the reception for Your valuables. The hotel will be not responsible for any lost property.

Visiting time in the hotel is until 11 p.m. After this time Your visitors will be considered as guests and the charge for it will be added to Your bill. You are fully responsible for Your visitors. The charge for any damage or loss made by You or Your visitors will be added to Your bill.

After 11 p.m. please be quiet and respect other guest’s rights to peaceful rest.

The staff has all rights to expel drunk and dangerous person from the hotel.

In case of hearing the fire alarm You must leave the room by using stairs and gathering in a hall on the first floor.

Smoking is not allowed in the hotel premises. Fine 150,- EUR

Check-in & Check-out

Checking-in starts from 2 p.m. Checking-out until 12 a.m. If You wish to check out later please inform our receptionist as we will let you know about possibilities to do so. If You are staying in the room longer than a half a day additional charge will be hold to Your bill.

Please make sure that You have left the key of Your room at the Reception desk upon departure as in the case of loosing the key additional charge 10 euros will be added to Your bill.

Also make sure that You have taken all Your valuables, belongings and other things (phone charger, mobile phone, watch etc.) with You.

House-keeping

We are providing house-keeping from 8 a.m. to 5 p.m. on working days.

If You wish that Your room is cleaned first please hang a note ‘Please make up room!’ on the door handle. If You need that room is cleaned immediately call to Reception and they will inform You when it will be done.

If You don’t need Your room to be cleaned or just need some privacy hang a note ‘Please do not disturb!’ on the door handle. If You won’t remove the note until 3 p.m. we will assume that cleaning on that day is not necessary.

The note You can find in a wardrobe.

Before leaving the room please make sure that You have hanged the right side of note on the door handle.

Bath towels are changed daily if they are left on the floor. Towels left on towel rails will be considered that you will use them again.

Internet

There is a Wi-Fi network available to all our guests. Hotel TALSI

Please let us know if You have any other technical issues.

Wake-up service

If You need to wake up in the morning on certain time but not sure that You can do that by Yourself or have left the alarm clock at home, don’t worry, our receptionist will be delighted to arrange the wake-up service for You. In this case please let us know in the evening about Your need!

Taxi, Car Rental & Concierge services

If You would like to go somewhere or You need a quick transfer, just ask receptionist to arrange a taxi or rent a car. You can book a taxi for exact time and date to be sure that You will be on time everywhere You need to.

If You want to visit the most beautiful places in Talsi and the area around, please don’t hesitate to ask for a help to a receptionist with planning and some advice. Every memeber of staff is a concierge, empowered to take care of any request. You can simply enjoy a cup of tea or coffee in a lobby while we will take care of the rest.

Laundry service

For your convenience, the hotel is to provide laundry service on working days.

Please note: these services are not offered on weekends and holidays. Price by agreement.

Privacy Overview

Hotel Talsi is committed and committed to protecting your privacy. This Privacy Policy explains our data processing practices and your options regarding the way in which your personal data is collected and used.

PROTECTION OF PERSONAL DATA

The privacy policy regarding the protection of personal data is based on Regulation (EU) No … / 2010 of the European Parliament and of the Council of 27 April 2016. 2016/679 (‘the Regulation’).

WHY DO WE COLLECT, STORE AND PROCESS YOUR DATA?

Your data is collected to:

allow you to personalize your access to the system;
allow Hotel Talsi to answer your questions and provide you with information;
prepare anonymous statistics on the use of the website;
provide services;
provide customer support (we may also collect your additional information to investigate and provide answers to your support questions);
analyze our customer profiles to understand customer and market needs, to develop new products and services, and for marketing communication needs.

The personal data we collect is processed in accordance with the policies described in the Regulation.

Hotel Talsi will use the data only for the purposes stated above and to improve the quality of service.

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

The data controller responsible for processing this data is redar.lv. If you have any questions about the processing of your personal data, you can send an e-mail to hoteltalsi@hoteltalsi.lv.

Hotel Talsi employees who have access to personally identifiable information are required to ensure that this information is protected in accordance with this Privacy Policy, such as not to use the information for purposes other than the provision of services that the customer requires.

Only duly designated and duly authorized Hotel Talsi employees may access the data using their user ID and personal password on their respective systems.

The controller responsible for processing the data:

hoteltalsi.lv;
for the purpose of providing legal advice at your request, the trusted law firms or lawyers we have engaged in providing such advice;
for marketing purposes – trusted companies that provide marketing tools and contracts with us.

WHAT DATA DO WE COLLECT?

Contact Us, Contacts – Business Email, Company Name, Company Representative Name.
Subscribe to newsletter – email address.
Apply for a job – email, name, phone number and all the information included in your CV.
Create order – name, surname; Company name, registration number; Address telephone; E-mail address.

HOW LONG DO WE KEEP YOUR DATA?

We will keep personal information, customer and business information for as long as necessary to:

provide the services and information requested by you or your company;
contact you about the request you have made to us;
administer your choices and rights that you have exercised under this Privacy Policy.

HOW CAN YOU ACCESS, VERIFY AND CORRECT YOUR DATA?

You have the right to request a copy of your personal data at any time, to verify the accuracy of the information stored and / or to correct or update this information. You can also ask for your personal information to be deleted completely if you do not currently have active requests.

We will use commercially reasonable efforts to provide you with adequate access to any of your personal information that we hold for 30 days from your request for access.

You can unsubscribe at any time by sending a notice to hoteltalsi@hoteltalsi.lv or by using the link provided in the messages sent to you.

To protect your privacy and security, we will take appropriate measures to verify your identity before disclosing any personal information that you request.

WHERE TO CONTACT IN CASE OF QUESTION OR COMPLAINT?

If you wish to access, delete (in some cases) or correct your personal information, please contact: the data controller responsible for the processing of this data, e-mail: hoteltalsi@hoteltalsi.lv.

In the event of complaints or conflicts, write to the redar.lv Data Protection Officer (email: hoteltalsi@hoteltalsi.lv).

When you submit a privacy complaint, we will record your name and / or company name, the name of the person involved in the complaint, your email and country location, and the information on which the complaint is based. We will use the information you provide to investigate your complaint and send you an answer as soon as your complaint has been processed.

COOKIES POLICY

“Cookies” are small pieces of information that a website stores on your computer or mobile device when you visit the website. It allows the server to collect information from your browser, so you don’t always have to re-enter the data when you return to the site or go from page to page. More information about how cookies work is available at www.cookiecentral.com.

HOW DO WE USE COOKIES?

Our website uses cookies to improve the quality of our services. We use session cookies, persistent cookies, and third-party (partner) cookies to:

identify new or existing customers;
Remember your screen preferences (preferences), such as contrast color settings or font size;
Remember if you have already responded to the popup (so you are not asked to do so again);
remember whether or not you have consented to our use of cookies on this website;
Collect statistics anonymously on how and what videos you’ve searched for;
send the ad that is most relevant to you and best suits your interests. Cookies are also used to limit the number of times you see an ad and to help measure the effectiveness of the ad campaign;
Collect reliable site usage information that allows us to measure how well the site meets the needs of its users and to make any necessary improvements.
analyze which websites you visit and which consumer privacy tools you use.

Enabling these cookies is not required to perform the main functions of the website, but it will provide you with a better browsing experience. You can delete or block these cookies at any time, but if you do, some features of the website may not work as well as intended.

Please note that some cookies may be placed by a third party provider that performs certain functions for our needs.

PERSONAL DATA AND TRANSFERS

The cookie-related information is not used to personally identify you, and the data collected is kept under our control. These cookies are not used for any purpose other than those described here.

HOW TO CONTROL COOKIES?

You can control and / or delete cookies if you wish. You can delete or block all cookies that are already on your computer, but if you do, some features of this site may not work as intended, and you may have to manually adjust the individual selections each time you visit the site.

You may agree or refuse the use of cookies on this site by choosing one of the following: Agree or disagree by pressing “X”.

We work with third parties to track your activities on our website, to improve our marketing efforts and to provide you with advertising based on your visit to our website. If you do not want your information to be collected and used for remarketing purposes, you may choose to opt out and remove the window by clicking on the “X” in the right corner.

* You may only opt out of persistent cookies, which are not required.

HOW DO WE SHARE YOUR PERSONAL INFORMATION?

We may make your personal information, customer information or business information available to service companies to assist us in our business, such as website analytics or customer service. These companies are authorized to use your personal information, customer information only to the extent necessary to provide us with these services.

We will only share your personal information, customer or business information with third parties in the manner described in this Privacy Statement. We will not sell your personal information to third parties in any way.